Buyer pays for all return shipping costs and MUST receive prior written approval before shipping any product back to us. Unopened products in NEW condition may be returned to us for store credit within 30 days of receiving the item(s). Unless that item has been confirmed to never receive a reprint, or we were shorted in our allocation and that also is confirmed to never receive a reprint, no. We still can't provide an ETA if that shipment isn't received by us on/before release date.

Why hasn't my shipment of a Pre-Order item been shipped?ĭid you place an order with multiple Pre-Orders? If so, we will ship once everything for that order is in stock. Keep in mind, there is no ETA on Pre-Orders. This also means the shipment could take a few extra days. This is one of the ways we can provide such an incredible price on many of your favorite items. We place very large orders that usually involve pallets.

Why hasn't Knight & Day Games received a Pre-Order and other stores have? To secure a copy of an item at an amazing rate. Pre-Order: The game is coming into stock soon. Please keep this in mind when placing an order for an item with a Backorder. So, it is realistic your item is out of print for a year, or even more. The TCG and Board Game Industries reprint whenever they want to. What happens if your Backorder order is over a year old?

Only if that item is confirmed to never receive a reprint ever again. We use that order information to source how many items we should order for said item. If you don't want this to occur, place separate orders for the in-stock items and the Backorder items. The order will ship once all items are in-stock. What happens when you place an order for a Backorder item and an in-stock item? To secure a copy (or copies) of that item at an amazing rate. Backorder: When an item was in-stock at one point and it is currently unavailable at our store and warehouse.

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